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DVO Jade X MTB Rear Coil Shock Damper Only Black Green Metric Mount. Offering the best of both worlds combining the best attributes from both air and coil shock technology
DVO Jade X MTB Rear Coil Shock Damper Only Black Green Metric Mount. Offering the best of both worlds combining the best attributes from both air and coil shock technology
DVO

DVO Jade X MTB Rear Coil Shock Damper Only Black Green Metric Mount

£499.99
Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined

Hassle free returns

We hope you are extremely happy with your Windwave purchases. However, if for any reason you are not completely satisfied then you have 30 days from the date on which the goods were received to return any item for an exchange or a full refund.

For any Returns or Warranty enquiries, you will need authorisation from our Returns Manager to be considered prior to shipping. Please contact hollie@windwave.co.uk for details. Hollie will arrange a return and an email containing a returns form will be sent to you. Please complete the form, attach a copy of your proof of purchase, and place them in with your product.

We recommend that you take your package to a post office and send via recorded delivery (or similar), as Windwave cannot accept responsibility for any loss or damage that may occur during transit of your parcel to our offices. We advise that you email us the tracking number so it can be added to your claim for reference.

It normally takes us about 10 working days to process a return once the returned items have been received into our warehouse. Upon inspection of the returned product, Windwave will issue a refund or process an exchange. A return confirmation email will be sent to you once your return has been processed.

In the unlikely event that an item is returned to us in an unsuitable condition, Windwave reserves the right not to refund the item and arrange to send the item back to you at your expense.

Please note that we can only offer exchanges for a like-for-like product in a different colour or size. Please also bear in mind that we cannot guarantee that a replacement product will be in stock when your return is processed. We therefore we recommend placing a new order and returning the original product for a refund.

Please note that returned products cannot be dropped back at our warehouse or offices. All returns must be sent via post.

For further information please see our Terms and Conditions.

Under the Consumer Rights Act of 2015 you have an early right to reject goods that are unsatisfactory quality, unfit for purpose or not as described, and get a full refund.

But this right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later).

After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement.

Refunds (if applicable)

Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 calendar days. If you paid for standard delivery of the goods, the cost of standard delivery will also be refunded.

There are certain situations where only partial refunds are granted (if applicable):

  • Books or other paper products with obvious signs of use;
  • Any item not in its original condition, which is damaged or missing parts for reasons not due to our error; and
  • Any item that is returned more than 30 days after delivery.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact Hollie at hollie@windwave.co.uk.

Sale items

We do not offer refunds for sale items, unless they are faulty.

Exchange (if applicable)

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please send Hollie an email at hollie@windwave.co.uk and post your item to:

Returns Dept.
Solent UK Ltd TA Windwave
Units D2-D3 Heritage Business Park
Heritage Way
Gosport
Hampshire
PO12 3SA

Shpping

To return your product, please mail your product to:

Returns Dept.
Solent UK Ltd TA Windwave
Units D2-D3 Heritage Business Park
Heritage Way
Gosport
Hampshire
PO12 3SA

Include your details and reason for returning.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

Right to cancel

In addition to our Returns Policy, under the Consumer Contracts Regulations of 2013, you have the right to cancel your order up to 14 days from the day you receive your goods if you are an online, mail or telephone order customer. You then have a further 14 days from the date you notify the retailer of your cancellation to return the goods. The refund will include any standard delivery charges paid. You will be responsible for the cost of returning a cancelled order to us.

We will refund to you the price paid for the items and (unless you did not pay for delivery) the delivery charges that you paid up to a maximum amount of the cost of our standard delivery option. You will be refunded to your original method of payment within 14 calendar days of our receipt of the cancelled items or, if earlier, within 14 days from the day we receive proof of return from you. If we do not receive the cancelled items back, we may arrange to collect them from you at your cost.

To exercise your right to cancel please contact Hollie at hollie@windwave.co.uk.

DVO Jade X MTB Rear Coil Shock Damper Only Black Green Metric Mount

Season:2020

Brand:DVO

Code:DVO.SHK.JADEXBLKGRN

DVO Jade X MTB Rear Coil Shock Damper Only Black Green Metric Mount

Please note Images are for guidance please see specifications for full details

DVO Jade X MTB Rear Coil Shock Damper Only Black Green Metric Mount. Offering the best of both worlds combining the best attributes from both air and coil shock technology

Versatility For Every Trail
The ride possibilities and experiences are endless- the new X series will provide the means to explore them. Our most versatile platform yet features an all new T3 compression adjustment, a new rebound design, and a modern design aesthetic.

T3 Compression Revamped
Three settings to conquer any terrain? Damn right. We went through countless tunes to land on the most versatile “on the fly” compression adjustment ever. The “Open” setting provides incredible trophy truck like performance, a middle position or our “support” setting for unmatched stability to counter rider input, and a firm position which is damn firm! Amazing for those grueling fire-road type steep climbs.

New Rebound Design
Rebound has a tendency to get overlooked but has the biggest impact on the overall performance of your ride. We wanted to tackle three main areas: Low Speed rebound for support, high speed rebound to eliminate packing, and management for heat to keep rebound performance consistent.

After countless shim stack configurations, we landed on an amazingly supportive feeling shock up to the SAG point and controls all rider input to the bike while reducing the oscillation effect. The high speed rebound gets a boost in speed to eliminate packing all together and quickly settle the bike back to your SAG point after every impact. The all new chassis design decreases internal oil turbulence to reduce the build up of heat within the damper. The heat that does inevitably get built up gets expelled with cooling fins on the reservoir.

Robust Chassis Design
The Jade X is designed with all oversized internal and external shafts, double bushings, and thicker seals to help manage side loading and stiffer linkage designs. The new X-Series shocks are built to take a beating and keep coming back for more.

With the new chassis and internal upgrades, the X-Series is the perfect shock for E-bike application.

Adjustable Bladder
Bladders are located in the reservoir of the rear shock and take the place of a traditional IFP or internal floating piston. They both have the same purpose but completely different ways of executing it. That purpose is to seperate the air from the oil. A bladder is basically a ballon which is filled with air and seated to the end cap. The bladder is filled with a high PSI to push back against the oil which creates pressure in the system. As the shock is compressed, oil flows through the the system and starts to compress the bladder.

When the shock goes to extend again, the bladder pushes the oil back in the opposite direction. This decreases the chances of what’s called cavitation. Cavitation is when there is a gap in the oil caused from air bubbles and creates a temporary loss of damping. Here’s an example of cavitation. Picture turning on a hose, what happens as the water is pushing the air out of the line? Water intermittently shoots out in between gaps of air. This same situation happens in suspension causing a loss of damping.

The real benefit of using a bladder over an IFP is when the shock is working dynamically or in “riding situations”. As the shock is compressing and rebounding at a high velocity, it can sometimes have a difficult time changing directions. An IFP usually has a moment of hesitation in that situation due to stiction between the outer O-ring and the inside surface of the reservoir. With a bladder that can’t happen and you get unmatched small bump sensitivity with a seamless transition from compression to rebound.

LS Spring
We now offer the LS (light steel) spring for the Jade Coil. This spring is made of high grade Japanese steel that saves close to a pound over a traditional steel spring. Our LS Spring retains it’s weight rating and integrity longer than anything other light steel spring on the market.

Please note this is a damper body only, please click on the following link for shock springs.

DVO Shock Spare Parts

Highlights from Singletrack World review
"There are a couple of other easily-overlooked aspects to the Jade X Coil that could be deal-sealers for many: the 14mm shaft and the relative ease of home servicing.
The overall design – self-inflatable piggyback bladder and all – is also great for home tinkerers with a modicum of knowledge, confidence and tool collection. As for on-trail performance, it was another great coil shock.
Overall
The Jade X Coil is an excellently practical choice for a coil shock. It fits more frames than many coil shocks, performs ‘very coil’ on the trail and should be easy to live with for modest mechanics"


Warranty Information

LIMITED TWO (2) YEAR Warranty

If any component of your DVO Suspension product is found to be defective in materials or workmanship within the term of this Limited Two Year Warranty (the “Agreement”), the defective component will be repaired or replaced, at the option of DVO Suspension free of charge, within thirty (30) days after receipt of the Suspension product by an authorized DVO Suspension dealer, freight prepaid, together with the original retail invoice or other evidence of the date of purchase.

DVO Warranty

Technical Information
Specifications
DamperT3 Compression \Rebound \Bladder Pressure Adjust
Spring FeaturesCoil Spring Preload \Option of our LS Spring (light steel) or regular steel spring
Metric Sizes230 x 65mm
230 x 62.5mm
230 x 60mm
230 x 57.5mm
210 x 55mm
210 x 52.5mm
210 x 50mm

T
Sizing Information
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